Privacy Policy

At Momogigi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting momotique.com or purchasing our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

Name
Email address
Shipping and billing address
Phone number
Payment information
Order details
Communication records with our customer support team
Device and browser information
IP address
Website usage data collected through cookies and similar technologies

We collect only the information necessary to process orders, improve our services, and provide a better shopping experience.

How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Arrange shipping and delivery
Provide customer support
Respond to inquiries and requests
Send order confirmations and shipping updates
Improve our website, products, and services
Prevent fraudulent transactions and enhance website security
Communicate important service-related information
Improve your browsing and shopping experience

Payment Security

Payments are processed through secure third-party payment providers.

Momogigi does not store your complete payment card information on our servers. All payment transactions are handled using secure encryption technologies.

Cookies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Improve website performance
Personalize your shopping experience

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

Information Sharing

We respect your privacy.

Momogigi does not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers when necessary to:

Process payments
Deliver orders
Provide logistics services
Support website operation
Improve customer service

These service providers are authorized to use your information only for the services they perform on our behalf.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

Although no online system can guarantee absolute security, we continuously work to maintain a secure shopping environment.

Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain business records
Improve our services
Meet operational requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Choices

You may choose to:

Update your personal information
Correct inaccurate information
Request assistance regarding your account
Unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails

Please note that you may still receive essential communications related to your orders or customer service requests.

Third-Party Services

Our website may contain links to third-party websites or use third-party services.

Momogigi is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.